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State To Investigate How COVID-19 Has Affected Utilities, Customers

The state plans to look into how the pandemic has affected Indiana utilities and their customers. This comes just days after Gov. Eric Holcomb extended the moratorium on utility disconnections for unpaid bills by another month. 

Consumer advocates worry many Indiana residents will face financial hardship even after the pandemic ends. They say the state needs a plan to protect customers from shutoffs so they can get basic services like electric, water, and sewer.

Meanwhile, several electric and gas utilities say they need financial relief too — which could mean higher rates in the future. Utilities have been losing money due to unpaid bills and less energy demand due to “Stay-At-Home” orders.

READ MORE: What Happens When Utility Shut-Offs Resume? Let’s Discuss It, Consumer Advocates Say

The Indiana Utility Regulatory Commission plans to gather information from stakeholders and the public with the hopes of issuing an order before July 1. The IURC accepts comments online, by mail, or by fax.

Contact Rebecca at  rthiele@iu.edu or follow her on Twitter at @beckythiele.

For the latest news and resources about COVID-19, bookmark our Coronavirus In Indiana page  here.

Indiana Environmental reporting is supported by the Environmental Resilience Institute, an Indiana University Grand Challenge project developing Indiana-specific projections and informed responses to problems of environmental change.

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Rebecca Thiele covers statewide environment and energy issues. Before coming to Bloomington, she worked for WMUK Radio in Kalamazoo, Michigan on the arts and environment beats. Thiele was born in St. Louis and is a proud graduate of the University of Missouri School of Journalism.